FAQs

  • You can order with CC on our website, or you can email us to manually make an order paying with bank wire or Zelle.

  • The most common delivery time for new products are around 3-10 days from payment is received. We are operating our business as usual. If you are in a rush for your product, please email seline@vol-tique.com with subject “expedited shipping so we can ship your order with overnight express.

  • Get in touch with us on Telegram for custom made orders.

  • We normally do not offer refunds, but we will assist you in coordinating manufacturer warranty claims in case of any hardware issues.

  • We sell a wide range of data center equipment including Transformers, power distribution units (PDUs) and cables.

  • Yes. New equipment comes with a manufacturer warranty unless otherwise stated. The manufacturer warranty terms can be checked directly on the manufacturer's website.

  • The warranty period varies depending on the manufacturer and the specific product. Please refer to the manufacturer's website or product documentation for detailed warranty information.

  • The most common delivery time for new PDUs and cables is around 3-10 days from payment receipt for items in stock. Transformers have a shipping time of 25-45 days. If your item is custom-made, please add time for manufacturing as well.

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